Services

We pride ourselves on customer service. Whenever possible, we always like to connect with to explain the process and ensure we're delivering a product you and your community will be excited about. Please fill out the order form and we will be in touch as soon as possible.

We've put together an easy to follow step-by-step walk through on using your cell phone to get the best possible images of your K9. Click here to download the "How-To" photo guide.

From the time your order is confirmed and sent to print, cards and stickers usually ship within 5 or 6 business days. Ceramic chips usually ship in about 2 week. However, each order requires a photo, a style to be applied, and a bio written for the back (applies to cards only). The total timeframe to fulfill an order can vary, depending on these factors and department approval (when applicable).

Absolutely. To ensure that all information is correct and that you are happy with the finished design, we require a "print approval" email before an order is sent to production.

Yes. Cellphone cameras are remarkably powerful, but that doesn't mean every cellphone photo will work. The two most important factors are the pixel dimensions of the image and how bright/dark/contrasty the K9 appears in the image. The easiest way to determine if the pictures will work is to email them to us at Info@LifeworkProductions.com. In the event the images do not meet the necessary requirements, we would be happy to provide some suggestions on how to get the best results. You can also click here to download our easy to follow how-to-photo guide.

We sure do! Please click here to check out our how-to photo guide. We're also happy to jump on a call and provide customized assistance.

Yes. We are based in the Metro-Detroit area and primarily service South Eastern Michigan. However, we are available for travel in the event multiple dogs at your department or training group would all like portraits. Please see our dog portrait session info at LifeworkProductions.com/dog-portrait-sessions/

Yes. While the specifications for our standard cards are shown above, we can customize your order any way you would like. Foil cards, mirror finish, large size, even stickers - Just let us know what you're looking for!

Once the number of cards, design style, and number of variations have been provided, we will email you an invoice. Payments are accepted through PayPal, Venmo, or with a check.

Once your items have been printed and shipped, we are unable to provide refunds for any orders. In the event there is a printing or shipping issue, we will work to rectify/reprint your order as soon as possible. Should you choose to cancel your order before final approval, we will only be able to refund the cost of expenses and shipping. Once design has begun on an order, we are unable to refund the cost of the design time (this amount of time will vary, depending on the order).

Single Orders - While our process for stylizing the image on the front of the card takes more time than simply applying a frame, we have ensured our pricing remains competitive in the K9 trading card industry. At the moment, we are unable to offer discounts on single orders. Multiple Orders - In the event your department or training group would like to order multiple sets of cards, we would be happy to put together a customized bulk order cost. Please email us at Info@LifeworkProductions.com.